A failure by the Plan Administrator to produce to produce Governing Plan Instruments to a beneficiary that has made an appropriately worded request can lead to steep penalties and fines – up to as much as $110.00 a day.

If you’ve requested plan documents related to your long-term disability (LTD) benefits and received silence in return, the law may be on your side. Under 29 U.S.C. § 1132(c)(1), a powerful enforcement mechanism of the Employee Retirement Income Security Act of 1974 (ERISA), plan administrators can face steep financial penalties for withholding information.

What Is 29 U.S.C. § 1132(c)(1)?

his section of ERISA allows courts to impose penalties of up to $110 per day against plan administrators who fail to comply with specific document and disclosure requirements. These include:

Importantly, each failure to respond to each participant is considered a separate violation, which means penalties can stack up quickly.

Why This Matters in Long-Term Disability Claims

When an LTD claim is denied or delayed, access to your plan documents—including the full insurance policy, SPD, and claims procedures—is critical. These documents help determine your rights, appeal deadlines, and whether the insurance company followed proper procedures. Without them, you’re left fighting blind.

ERISA recognizes this imbalance and gives claimants a tool to push back. Courts may award monetary penalties not just to punish bad behavior, but also to incentivize transparency and compliance by plan administrators and insurers.

When Penalties Apply

To trigger potential penalties under § 1132(c)(1):

  1. You must make a written request for documents or information the administrator is obligated to provide;
  2. The administrator must fail or refuse to provide the documents within 30 days;
  3. The court must exercise its discretion to impose penalties.

While penalties aren’t automatic, courts often find in favor of participants when delays are unjustified—especially when the delay affects the participant’s ability to appeal or litigate a denied LTD claim.

How a Skilled ERISA Attorney Can Help

Unfortunately, many claimants don’t know they have the right to these documents—or what to do when they’re ignored. A seasoned ERISA long-term disability attorney can:

At Davis Olszeski LLP, we routinely hold plan administrators and insurers accountable under ERISA. If you’ve requested plan documents and been met with silence, don’t wait. The law may entitle you not only to the documents—but also to financial compensation.

Contact Us Today
If your LTD claim has been denied or delayed—and your plan administrator won’t give you the information you need—we can help. Call us or visit DoDisabilityLaw.com to schedule a free consultation.